FAQ

Order/Delivery

No, we would like you to be able to try the products you like without the pressure of meeting a minimum order.
Delivery cost is a flat rate –
$10 Brisbane
$12 Gold Coast
$12 Sunshine coast
$20 Sydney
We will pack your order in an insulated box with an ice brick. Your order will come out to you frozen via one of our courier vans to ensure your products stay at the right temperature the whole way.

Orders over $120 will include free delivery.

We suggest that you are near home on your delivery day, however it isn’t essential. We pack your order in an insulated box with ice bricks so you will have time to return home to pack them into the freezer. Once delivered our courier will text you to let you know. We then recommend getting them into the freezer as soon as possible.

We also offer early morning delivery too so you can have the meals delivered while you sleep! Many parents love this option.

Delivery Times

Brisbane –
Monday morning 12pm – 7am
Monday 8am – 5pm

Gold Coast
Monday 8am – 5pm

Sunshine Coast
Tuesday 8am – 5pm

Sydney and Newcastle
Tuesday morning 12pm-7am
Tuesday 8am – 5pm

Order cut off is THURSDAY midnight each week for delivery the following Monday or Tuesday (depending on where you live.)

As we use external couriers we unfortunately cannot be flexible with this cut off time. Please place all orders before THURSDAY midnight to ensure you receive your order the following week.

Pick up option is also available for Wednesday afternoon, from our kitchen in Bulimba.

Products

We made a decision early on that we were going to use locally grown, seasonal, organic and chemical-free produce in all our meals. By doing so we are ensuring your little ones receive the highest quality produce available. By using locally grown food we ensure the produce is fresher, is grown for our current reason and full of nutrients and we can continue our efforts to support our local farms. Our meals are not certified organic because we don’t believe we need to pass that cost on to you, the parents.
Yes, completely safe. We use a low sodium, grass fed Bone Broth. It makes an excellent first food because it works as a digestive elixir that helps the lining of a baby’s digestive tract to mature and strengthen, preparing baby’s tummy to digest more complicated foods down the road. It also provides an abundance of minerals and nutrients for development and health of teeth, bones, hair, nails, and joints.
Bone broth also contains amino acids, which are the building blocks of protein.
There are no ingredients in our meals that you wouldn’t have in your fridge or pantry. Our meals are as natural as possible. We have designed our products to be something we would be 100% happy giving to our girls as well. As we are a frozen product too, there is no need to preserve or add anything we can’t pronounce.
Yes, all our ingredients are locally sourced and support local farmers.
Our tubes are BPA free and are microwavable and freezer safe.
If you are unsatisfied with our product simply email us on info@bibandspoon.com.au and we would be happy to talk to you.

Bib&Spoon Rewards

You are a valuable customer and should be rewarded for that. At Bib & Spoon you can collect little spoons by ordering, reviewing products, sharing with a friend or on your social media platforms and answering short surveys. We value you and your opinion.
Once you have collected spoon you then chose what you spend them on. You can exchange them for discounts on your next order, accessories or gift certificates.